Support

Knowledge Base

Find answers to common questions about the JKZ Meditations app.

Getting Started

How do I log in to the app?
How do I register for the app?
Which meditations are free?

FAQs

Can I listen to the live with Jon video replays offline?
Can I use the app both in my iPhone and iPad?
How to add PayPal as payment method to your Apple ID
How to Delete Account and Cancel Subscription
How to find your iOS App Store profile email
How to restore JKZSeries 1 in Android
How to restore JKZSeries 1,2,3 in iOS
How to send and redeem an Apple gift card
How to update the Jon Kabat-Zinn Meditations app to the latest version?
I cannot log in, I have forgotten the password
I have reset my password, but I have not received the email.
I have subscribed but I cannot access the meditations.
The audio continually shuts off during the meditations.
What are the meditations that are available in the app which are mentioned in the MBSR Course

Troubleshooting

How to update the Jon Kabat-Zinn Meditations app to the latest version?
I cannot log in, I have forgotten the password
I have reset my password, but I have not received the email.
I have subscribed but I cannot access the meditations.
The audio continually shuts off during the meditations.

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